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Creative Packaging FAQ

FAQ

Q. Is Creative Packaging an independent packaging company?

A. Yes, Creative Packaging has been an independent supplier and manufacturer of corrugated packaging products since 1985, and we are proudly Australian owned.

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Q. Can I discuss my packaging needs with a representative?

A. Yes, Creative Packaging has an experienced sales team that can visit you at your premises or at one of our showrooms. Please call our office and we will have one of the sales team visit you at a time that is convenient to you.

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Q. What is the minimum order quantity I can buy?

A. The minimum order quantity on custom made cartons is dependant on the size of the carton, as well as the method of manufacturing, however we always offer an alternative quantity that may be more economical.

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Q. How long would it take to supply a custom made carton?

A. Depending on your requirements, a custom made carton could be produced within 7 working days, and if you need a carton urgently we are always up for a challenge, and pride ourselves on being responsive to our customers needs.

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Q. How long does it take to get a quotation?

A. Once our sales staff have all your packaging specifications it normally takes 48 hours for us to respond with a quote, dependant on the complexity of the design. All quotes are supplied with no obligation to purchase.

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Q. Can I get a sample carton?

A. Yes, we have the latest Artios-Cad design software as well as a sample cutting table in house, this allows us to provide a proto type sample carton to ensure the size and style of your new carton is correct.

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Q. Do you have standard size cartons?

A. Yes, we have a range of standard size cartons on floor, including industrial, moving and archive cartons, as well as spare parts trays, mailers, tapes, bubble wrap and corner angles. These standard sizes and other products are available through quickbrownbox.com.au.

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Q. Can you arrange delivery or can I use my own transport?

A. For deliveries into the Brisbane & Gold Coast areas, we have our own fleet of trucks, for all other areas we use regional transport partners, or we can use your preferred transport or courier service. Pick up is also available at either our Yatala or Hillcrest facilities.

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Q. What types of payment do you accept?

A. For customers who are going to order frequently, we can offer a commercial trading account, however if you prefer, you can pay by direct deposit or cheque and we also accept MasterCard and Visa with no service fee applied.

Click Here for a credit application form.

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